Refund and Returns Policy

The Return & Refund Policy allows to return any commercially resalable products purchased directly from the Company.

Process for obtaining Refund:

Contact your us (by phone or email) within 14 days and inform us of your decision to CANCEL the order. You will then receive a reference number. Send the products to be returned to the us no later than 14 days from the date on which you cancelled your order. Note that shipping fees will need to be paid by you. Add the reference number you received + your Nu Skin ID number in the box. Simply Me will refund you as soon as possible, and in any event no later than 14 days, after: it has received the returned products, or you have supplied evidence of having sent back the products.

Process for obtaining Exchange:

Contact us (by phone or email) within 3 months of the purchase date and inform us of your decision to EXCHANGE the order. You will then receive a reference number. Send the products to be exchanged to Simply Me no later than 14 days from the date on which you cancelled your order. Add the reference number you received + your Nu Skin ID number in the box. Simply Me will exchange the products as soon as it has received them (and within 14 days at the latest). If the exchange is not feasible, Simply Me may provide:  a credit to be used to purchase other products, or a full refund of the purchased price.